Full feature set
Built for Contractors, Powered by AI
Every feature designed to help home service businesses capture more leads and deliver better customer experiences.
24/7 AI Answering
Your AI receptionist picks up every call, day or night, weekends and holidays included. No hold music, no voicemail, no missed opportunities.
Smart Call Routing
Emergency calls get forwarded instantly to your cell. Routine inquiries are handled by AI. You set the rules, the AI follows them precisely.
Lead Qualification & Scoring
Every caller is scored and categorized automatically. Know who is a hot lead, a routine inquiry, or a spam call before you call back.
Call Transcripts & Recordings
Every conversation is transcribed, recorded, and stored. Search past calls by keyword, review details, and never lose context on a lead.
Custom Greetings & Scripts
Personalize your greeting with your company name, services, and style. Train the AI on your FAQ, pricing, and service areas.
Real-time Notifications
Get instant SMS, email, and push notifications for every call. See caller info, lead score, and conversation summary before you call back.
Analytics Dashboard
Track call volume, peak hours, lead conversion rates, and response times. Make data-driven decisions about staffing and marketing spend.
CRM Integrations
Connect with Zapier, HubSpot, Salesforce, ServiceTitan, and 2,000+ apps. Leads flow directly into your existing workflow, automatically.
24/7 AI Answering
Your Best Employee Never Sleeps
CallShield answers every call in under 2 seconds with a natural, human-like voice. It greets callers by your business name, answers common questions, books appointments, and handles emergencies—all while you focus on the job at hand.
- Answers in under 2 seconds, every time
- Handles unlimited simultaneous calls
- Natural voice that 94% of callers rate as excellent
- Works nights, weekends, and holidays at no extra cost
Active Call
Apex Plumbing Co.
02:34
24/7 Active
Always answering
Recent Leads
Water heater replacement
Pricing inquiry - kitchen remodel
Solicitation - auto warranty
73% qualified
This week
Lead Qualification & Scoring
Know Who to Call Back First
Not every call is worth the same. CallShield scores every caller on a 0–100 scale based on urgency, job size, location, and intent—so you always know which leads to prioritize.
- Automatic scoring on a 0-100 scale
- Categorizes by urgency: hot, warm, cold, spam
- Extracts job type, timeline, and budget signals
- Filters out spam and solicitation calls automatically
Analytics Dashboard
Data That Drives Better Decisions
See exactly when your phone rings, which marketing channels drive the best calls, and how your lead conversion improves over time. Real insights, not vanity metrics.
- Call volume trends by hour, day, and week
- Lead conversion and close rate tracking
- Average response time and call duration metrics
- Export reports to CSV or connect via API
Call Analytics
Last 7 days
147
Total Calls
+12%
108
Qualified
+18%
43
Converted
+24%
Calls by Day
Peak Hours
8am - 11am
Avg Response
1.8s
+24% leads
vs last week
The smart choice
Why Contractors Choose CallShield
See how CallShield stacks up against the alternatives.
| Feature | CallShield AI | Voicemail | Answering Service | Hired Receptionist |
|---|---|---|---|---|
| Available 24/7/365 | Extra cost | |||
| Answers in under 2 seconds | 30-60s wait | |||
| Qualifies & scores leads | Sometimes | |||
| Full call transcripts | Extra cost | |||
| Custom business scripts | ||||
| Instant SMS/email alerts | Delayed | Delayed | Manual | |
| CRM integration | Extra cost | Manual | ||
| Analytics & reporting | Basic | |||
| Handles unlimited calls simultaneously | ||||
| Monthly cost | $99/mo | Free | $800-2,000+ | $3,000-5,000+ |
Available 24/7/365
Answers in under 2 seconds
Qualifies & scores leads
Full call transcripts
Custom business scripts
Instant SMS/email alerts
CRM integration
Analytics & reporting
Handles unlimited calls simultaneously
Monthly cost