Privacy Policy

Overview

CallShield ("we", "us") provides AI-powered call screening. This policy explains what we collect and how we use it. We built CallShield to protect your privacy, and we never store the audio content of your calls.

What we collect

• Account information you provide, such as your name and email.
• Phone numbers you add for screening, and your screening settings.
• Call metadata: caller number, time, duration, and the screening decision.
• Billing details processed securely by our payment provider, Stripe.

What we do not collect

We do not store recordings or transcripts of your call content. Screening decisions are made in real time and only the outcome and metadata are retained.

How we use your data

We use your data to operate the service, screen calls, show you analytics, process billing, and improve spam detection. We do not sell your personal information.

Data security

Your data is encrypted in transit and at rest. Access is limited to systems and personnel that need it to run the service.

Your rights

You can access, export, or delete your account data at any time from Settings, or by contacting us at privacy@callshieldpro.com.

Contact

Questions about this policy? Email privacy@callshieldpro.com.